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Privacy Policy

Welcome to LuLu (“we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://lulubyluana.com/.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our Site, we may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party providers)

1.2 Non-Personal Information

We may automatically collect non-personal information about your interaction with our Site, such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on the Site
  • Referring website URLs

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your orders, promotions, and updates
  • Improve our Site’s functionality and user experience
  • Analyze Site usage and trends
  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following situations:

3.1 Service Providers

We may share your information with trusted third-party service providers to:

  • Process payments
  • Deliver orders
  • Manage email communications
  • Analyze website performance

3.2 Legal Compliance

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Track Site usage
  • Provide personalized content

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.


5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request deletion of your personal information.
  • Opt-out: Opt-out of marketing communications.

To exercise your rights, please contact us at [Insert Contact Email].


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.


8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

 

Thank you for trusting LuLu with your information.